• Signature is required upon delivery of any package valued at $100 or more. UPS will attempt to deliver 3 business days in a row before returning the package to us.

  • Orders must be received and clear credit authorization by 11:00 a.m. Central time, or your order may not be processed until the following business day. Most packages leave our distribution center in 1-2 business days. Exceptions include items that require ring sizing, out of stock items, advanced order items, special order items, and personalized items.

  • Shipping non-standard ring size: Please allow an additional 2-4 business days for delivery if you have requested a ring in a non-standard size. Standard ring size is located on the product page and varies by style.

  • Business days are Monday-Friday, excluding Canadian national holidays.

  • UPS Expedited (2 Day) is not available for personalized items.

  • Deliveries to FMO/CFPO and PO Boxes may only be shipped via Canada Post and will require additional time for delivery.